Frequently asked questions

We build web and backend systems on Next.js, React, Node.js, Express and MongoDB (the MERN stack), and mobile apps on Flutter for Android and iOS. We choose this stack for speed, maintainability and a large talent pool, so you are never locked in to us.

Yes. We build both from one Flutter codebase and connect them to the same backend as your website. That means one team, one release cycle and lower long-term cost, and we handle Play Store and App Store submission.

Yes. We deliver the storefront and an admin panel for products, stock, orders, payments, invoices and customers, with Razorpay or UPI payments, shipping integration and WhatsApp order updates.

Convic is our WhatsApp CRM and automation platform for broadcasts, catalogues, chatbots and a shared team inbox on the official WhatsApp Business API. Softgrid is a Meta Business Partner, so your WhatsApp setup is built on Meta's official platform by a team Meta recognises.

Projects typically start from ₹1.5 lakh depending on scope. Book a strategy call and we will send a fixed quote within two business days.

A focused MVP usually takes 4 to 8 weeks. Larger platforms and apps are delivered in phases, with a working demo every week so you see progress and can change direction early.

You do. After payment you get the full source code, documentation and deployment access. We also offer an optional maintenance retainer if you want us to keep supporting it.

Yes, by default and before you share your brief. Your idea and data stay confidential.

Yes. We offer monitoring, bug fixes, updates and new features under a monthly retainer or SLA, so you are never left alone after go-live.

Yes. Most work happens remotely with weekly video demos. We serve clients across India and have delivered for retail, agri-inputs, wellness, Ayurveda and consulting businesses.

A focused MVP usually takes 4 to 8 weeks. Larger platforms are delivered in phases with a working demo every week.

Yes. You receive the full source code, documentation and deployment access after payment.

Yes. We review the code first, then tell you honestly whether to fix, refactor or rebuild.

For business apps it performs very well and is far cheaper to maintain. Only a few specialised cases, such as heavy 3D or deep hardware work, need fully native code.

Yes. We prepare the listing, handle submission and fix any review feedback from Google and Apple.

It depends on features and integrations. After a short call we give a fixed quote with milestones.

Hosted platforms are quick to start. Custom makes sense when you need unusual pricing, B2B flows, deep integrations or full control without monthly app fees.

We build with server-rendered pages, clean URLs and structured data, which gives your products a strong technical SEO base.

A business phone number, your business details and a Meta business account. We handle the API setup, template approvals and flow design.

Meta charges per conversation category, and Convic has its own subscription. We explain the full cost before you commit.

Yes. We connect Convic to your forms, store and apps so leads and orders flow straight into your chats.