Refund Policy

Softgrid Technologies provides custom digital and consulting services. Due to the nature of our work, all payments are generally non-refundable once a project has started.

1. Eligibility

Refunds may be considered only if no work has begun on your project.

2. Process

To request a refund, contact us within 7 days of payment with valid reasoning and documentation.

3. Final Decision

All refund decisions are made at the sole discretion of Softgrid Technologies.